SBC EXPRESS – Return & Refund Policy

Thank you for shopping at SBC EXPRESS. We value your trust and want to ensure your satisfaction with our products and services. Please read our refund policy carefully.

1. Eligibility for Refund

• To be eligible for a refund, the item must be unused, in the same condition you received it, and in its original packaging.
• Items that are damaged, used, or not in their original condition may not qualify for a refund.
• Refund requests must be made within 7 days of receiving the product.

2. Refund Process

• To initiate a refund, please contact our customer service team at rubel880inbound@outlook.com or +880241040107~8 with your order number and details of the issue.
• Our team will review your request and inform you of approval or rejection.
• If approved, your refund will be processed, and the credited amount will be returned to your original payment method within 7–10 working days.

3. Late or Missing Refunds

• If you have not received your refund within the specified time frame, first check your bank account and contact your card issuer or MFS provider, as processing may take additional time.
• If you still have not received your refund after these steps, please contact us at rubel880inbound@outlook.com.

4. Changes to this Policy

SBC EXPRESS reserves the right to update or modify this refund policy at any time. Updates will take effect immediately upon posting on our website.

By making a purchase with SBC EXPRESS, you agree to the terms of this Return & Refund Policy. For further assistance, please contact our customer service team.